Privacy Policy

Introduction

The EU General Data Protection Regulation 2016/679 (GDPR) coming into effect on May 25th 2018, introduces an increased and more refined level of data protection across all member states.

You can find more information about how our Company enforces the GDPR and manages our clients’ data here: https://ico.org.uk/

Personal data include any sort of personal information, which enables recognition and/or identification of its owner (e.g. from email addresses to medical records).

A data breach refers to a breach in either our physical or digital security systems leading to the accidental or unlawful access to, exposure, unauthorized disclosure, alteration, loss or destruction of any or all personal data managed by our company and held on our databases. Such “Data Incidents” do not include unsuccessful breach attempts that do not actually expose or compromise the security of your data.

Your Rights:

  1. Right of access: you can now have increased and more detailed knowledge on the collection and processing of your personal information as well as increased access to the information an organisation is holding about your person. You have the right to request access to your information held by us anytime.
  2. Right to rectification: the right to request that we amend or update your personal data where it is inaccurate or incomplete.
  3. Right to restrictthe right to request that we temporarily or permanently stop processing all or some of your personal data.
  4. Right to be forgotten: the right to request that all or part of your information and data be deleted permanently and completely from our servers and data bases.
  5. Data processing and profilingyou have the right to object the processing of your personal information (subject to certain exceptions), especially for the purposes of profiling and direct marketing.
  6. Right to data portability: the right to request a copy of your personal data and the right to request that the organisation originally holding your data transfers those to a third party or other organisation.

Our Responsibility Towards You

Responsibility: data controllers must be able to prove at all times that they have followed all the necessary technical and administrative steps and protocols ensuring the safety of personal information in compliance with the GDPR

Data protection by design: from as early as the design stage of products and services, all the necessary steps are taken to ensure the safety of personal information. One such example is the design and inclusion of a “see my information” or “delete my account” feature when one is creating a website.

Data protection by default: the GDPR recognises that the only data which can be collected and processed automatically or “by default” are those absolutely necessary for the successful completion of the processing exercise.

Secure data processing: both the data controller and the data processor are required to take all the necessary technical and administrative measures in order to ensure the desired level of data security and protection.

Notification of data breaches: the controller is obliged, upon becoming aware of a breach in the system, to notify the relevant data protection agency of the country where the breach has occurred. You will only be notified of such a breach only if it poses a high risk to you and your data.

Impact and risk assessment: sometimes, subject to the nature and scale of the data processing, the controller must carry out a data protection impact assessment.

Data protection officer (DPO): some organisations are required by the GDPR to appoint an independent data protection officer who will supervise and offer advice on the organisation’s compliance with the GDPR, and who will serve as liaison with the relevant data protection agencies.

What Data do We Collect from You?

  • Account Registration Data = the personal data that is provided by you or collected by us to enable you to sign up for and use the Mativision services. These may include your email address, full name, Twitter username, number of Twitter followers, Twitter location, Twitter time zone, LinkedIn job summary, LinkedIn job title, LinkedIn profile url, LinkedIn company name, LinkedIn industry, Facebook age range.
    The amount of data we collect may vary depending on which mativision app you use to download and on what capacity you wish to do so.
  • Technical Data = may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the particular Mativision service, unique device IDs, device attributes, network connection type (e.g. WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and application version as well as, motion-generated or orientation-generated mobile sensor data (e.g. accelerometer or gyroscope) required for the purposes of providing specific features of the Mativision service to you.

How We Use Your Information?

Mativision does not use your information in any way other than what is absolutely necessary to carry out our services. We do not profile your data or forward it to third parties for any purpose, including targeted advertising.

We collect your data:

  1. when you access our website
  2. when you register as a user to one of our apps

The only data we may collect from you is in order to understand how you access and use our services and apps, to ensure technical functionality, develop new services.

The only data we may collect from you is in order to understand how you access and use our services and apps, to ensure technical functionality, develop new services.

Mativision does not collect, purchase, or otherwise receive personal information from third parties such as advertisers and partners.

Parts of our services require us to work with Google and thus sometimes your information may be retained separately through their servers. Mativision takes no responsibility for such uses or processing of your data since it is essentially out of our power or jurisdiction to do so. We have included here a brief explanation of how your data may be used but if you need more information you may have to look into Google’s, the App store’s etc. own data protection statements.

GoogleAnalytics:
As you use our services, Google Analytics collects information about your demographics. Specifically, it collects information about your language, country and city.

It collects device info, such as Operating System, Service provider, browser, mobile device branding and screen resolution.

It also monitors information relating to your interaction with our services, such as the number of users, sessions, screen views, screen views per session, average session duration, percentage of new session, number of active users and number of new versus number of returning users.

Specifically in the case of Mativision apps, Google Analytics collects app info, app name and app version.

What we use the Google Analytics data for:

We use data to build better services: We use your information to ensure that our services are working as intended. And we use your information to make improvements to our services.

Maintain & improve our services: We use the information that we collect from existing services to help us develop new ones.

Measure performance: We use data from analytics to understand how our services are used. For example, we analyse data about your visits to our site to do things like optimise product design.

Protect our users and the public: We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks and technical issues that could harm our users or the public.

Location Tracing – Geometrics:

We use your device’s location and sensors to provide accurate rotation tracking in our VR and Gyro modes.

Cookies:

A cookie is a small file containing a string of characters that is sent to your computer when you visit our website. When you visit the site again, the cookie allows the site to recognise your browser, track your session and improve your experience. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. We use cookies to keep track of your session while visiting our website.

You have the right, anytime after May 25th 2018, to request a copy of our company policy listing all the actions and measures we have taken to protect your information and shield our systems from potential breaches in compliance with the GDPR.

Sharing Your Personal Data

None of the information and personal data you share with us will be made publically available. In the case of our classroom features, where one can organise and share lectures amongst selected users, the only data visible to the other members of the group (never to the general public) will be your username and email address.

We may share your personal data in good faith, when we are required so by applicable laws and the company’s relevant legal obligations, or when bound by a valid legal process, such as a search warrant, a court order, or a subpoena.

We may also share your personal data where we believe in good faith that such an action is necessary for the purpose of our own, or a third party’s legitimate interests relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms regarding the protection of your personal data.

We will share your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, we will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different Privacy Policy.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide our services and develop our apps. If you have registered as a user in one of our apps, we will keep some of your personal data (specifically, your name and email address) for as long as you are a user of that service.

Upon your request, we will delete or anonymise your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situations such as the following:

  • if there is an unresolved issue relating to your account, such as an outstanding credit or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
  • where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law

You have the option to unsubscribe and/or request the deletion of your account and/or your data from our systems anytime. For the mativision apps, simply find the “delete my account” feature and select it.

Keeping your Personal Data Safe

We are committed to protecting our users’ personal data. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure.

We have taken various measures including encryption, access, and retention policies to guard against unauthorised access and unnecessary interference with personal data held in our systems.

Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser.

Our updated Privacy Notice will be effective from 25 May 2018 and you’ll be able to view it at https://myhealthcare.training/privacy-policy with detailed information about your increased rights to your own personal data, the type of information we keep about you and how we use it.

Contact Us

If you have any questions, would like to request a copy of our company policy, wish to delete your account or have your information erased from our systems, or anything else please contact our Data Protection Officer at info@mativision.com